Shipping Policy
ORDERS
To process your order, we use Shopify Payments: Shoppay, Apple pay, Paypal, and Amazon Pay, where we currently accept major credit card payments like Visa, MasterCard, American Express, and more.
Alternatively, we use as well "Put It On Lay-Buy" to accept layaway payments.
FREE SHIPPING
We ship worldwide. You will see the shipping fees added during the order checkout process if any.
- USA: Standard Shipping: $6.95 USD & FREE SHIPPING is available on purchases of $100 USD and up.
- Canada: Standard Shipping: $6.95 USD & FREE SHIPPING is available on purchases of $100 USD and up.
- UK: Standard Shipping: $6.95 USD & FREE SHIPPING is available on purchases of $100 USD and up.
- EU: Standard Shipping: $6.95 USD & FREE SHIPPING is available on purchases of $100 USD and up.
- Australia: International Shipping: $49.95 USD
- International (the rest of the world): International Shipping: USD $49.95
Depending on your location and distance to the warehouse, your package travels to its destination and could take 2 to 3 weeks to arrive in the country due to the distance and transit time of the selected shipping service. Feel free to contact us anytime, we will monitor the package tracking and update you about the arrival date.
If for some reason you're unsatisfied with your order you can contact us before to return it in new condition within 30 days of receiving your item for a full refund.
SUPPORT
For help with your order, returns, exchanges, status updates, tracking, or any other support needs please reach out by sending your message to: kimlud.com@gmail.com
If you already have an account:
Log into your account and view your order history.
If you don't have an account yet:
Sign up and see your orders.
If you know your order number and email address?
Look up your order.
You can also scan the QR code in order to track your order.
Thank you for shopping at www.kimlud.com
Note that this policy is subject to revision and update when required.