Shipping Policy
ORDERS
To process your order, we use Shopify Payments; Shoppay, Apple pay, Paypal, and Amazon Pay, where we currently accept major credit card payments like Visa, MasterCard, American Express, Discover, and more. Alternatively, we use as well "Put It On Lay-Buy" to accept layaway payments.
SHIPPING
We ship worldwide. You will see the shipping fees added during the order checkout process.
- 1 Flat Rate Standard Shipping of US $5.99, or
- 1 International Shipping of US $19, and
- FREE Shipping on orders over US $250.
Depending on your location and distance to the warehouse, your package travels to its destination and could take 2 to 3 weeks to arrive in the country due to the distance and transit time of the selected shipping service. Feel free to contact us anytime, we will monitor the package tracking,g and update you about the arrival date.
If for some reason you're unsatisfied with your order you can contact us before to return it in new condition within 30 days of receiving your item for a full refund.
SUPPORT
For help with your order, returns, exchanges, status updates, tracking or any other support needs please reach out below:
Email at: kimlud.com@gmail.com
If you already have an account:
Log into your account and view your order history.
If you don't have an account yet:
Sign up and see your orders.
If you know your order number and email address?
Look your order up.
Thank you for shopping at www.kimlud.com
Note that this policy is subject to revision and update when required.