Our Story

KIMLUD was born in Canada in 2006 with a simple belief: premium fashion should be accessible to everyone, everywhere. After a period on hold, the brand was relaunched in Paris, France in 2013 with a renewed vision and global ambition. Nearly two decades later, KIMLUD is a trusted fashion destination for shoppers across North America, Europe, Australia, and beyond.

What We Sell

We offer a curated selection of premium fashion and lifestyle products:

• Women's Fashion: Dresses, fur coats, jackets, blazers, tops, activewear, lingerie, swimwear
• Footwear: Boots, heels, sneakers, and seasonal styles
• Accessories: Bags, jewellery, scarves, hats, and more
• Men's & Kids: Curated gift selections and essentials
• Beauty: Skincare and cosmetic products
• Home & Living: Decor, furniture, smart home, and electronics

Our collections feature designers including MH BAILMENT, BFFUR, Sharon Said, Jaragar, Phoentin, and others.

Global Shipping

KIMLUD ships to 100+ countries. Key markets include the USA, Canada, Mexico, France, UK, Germany, Italy, Spain, Netherlands, Belgium, Portugal, Sweden, Norway, Denmark, Finland, Luxembourg, Switzerland, and Australia.

• Free standard shipping on orders over $75 (USA) and $100 USD (Canada)
• Standard delivery: 5–7 business days
• Express shipping available on select high-value items — contact us for details

Our Values

• Premium Quality — Curated products with attention to craftsmanship
• Customer-First — Your satisfaction at every touchpoint
• Transparency — Clear pricing, honest policies, no surprises
• Global Accessibility — Premium fashion for customers everywhere
• Innovation — Continuously improving our products and experience
• Responsible Business — Ethical sourcing and verified suppliers
• Aesthetic Excellence — Editorial presentation and refined brand identity

Returns & Refunds

30-day return window from date of receipt. Items must be unworn, unaltered, and unwashed with original tags. Refunds processed within 7 business days. Store credit within 2 business days. Non-returnable items include hygiene/beauty products, swimwear, lingerie, gift cards, and final sale items.

Contact Us

Our team is here for you — reach us anytime:

• Live Chat: https://kimlud.com/?chat — fastest response
• Email: support@kimlud.com or kimlud.com@gmail.com
• Contact Form: Visit our Contact page

We typically respond within 1–2 business days.