KIMLUD How To Guide

About KIMLUD

KIMLUD is a premium fashion and accessories brand offering luxury aesthetic products across multiple international markets including the United States, Canada, Mexico, Europe, and other regions.

How to Shop

Browse Products

• Navigate through our curated collections of premium fashion and accessories
• Use filters to refine by category, size, color, and price
• View detailed product descriptions, sizing information, and high-quality imagery

Select Your Market

• Choose your country/region for localized pricing and currency
• View market-specific shipping options and delivery estimates
• Access region-appropriate payment methods

How to Order

Add to Cart

• Select your preferred size and quantity
• Click "Add to Cart" to save items
• Continue shopping or proceed to checkout

Checkout Process

• Review your cart and apply any discount codes
• Enter shipping address and select delivery method
• Choose your payment method (full payment captured at checkout)
• Review processing and transit times for accurate delivery estimates
• Complete your order securely

How to Track Your Order

• Check your email for order confirmation with tracking details
• Use the tracking number provided to monitor shipment progress
• Contact customer service for any delivery questions

How to Return or Exchange

• Review our return policy for your specific market
• Contact customer service to initiate a return or exchange
• Follow provided instructions for returning items
• Refunds processed according to regional policies

How to Contact Us

• Email: Available through our contact form
• Response time: We aim to respond within 24-48 hours
• Support available for order inquiries, product questions, and general assistance

Shipping Information

Processing Times

Orders are processed according to market-specific timelines displayed at checkout.

Transit Times

Delivery estimates are provided at checkout based on your location and selected shipping method.

International Shipping

We ship to multiple countries worldwide with localized shipping rates, duties, and tax calculations.

Payment Methods

• Credit and debit cards
• Market-specific payment options
• Secure checkout with full payment capture
• Multi-currency support for international customers

Size Guide

Refer to individual product pages for detailed sizing charts and measurements to ensure the perfect fit.

Care Instructions

Premium fashion items require proper care. Check product labels and descriptions for specific care instructions to maintain quality.