Q&A

About colors

Product color may vary. We have to remember that this is professional photography (camera flash, lights, monitor settings). Thank you for your understanding.

About size

Be sure to check our size chart and how to size up before buying. If the size you choose does not fit you, please be sure to negotiate the size with us. We are not responsible for the error range of the product is 2 ~ 3 cm.

regarding payment

1) We accept Alipay, Western Union, TT. All major credit cards are accepted through the secure payment processor ESCROW.

2) Payment must be made within 72 hours of placing the order.

3) If you are unable to checkout immediately after taking the order, please wait a few minutes and try again Payment must be completed within 72 hours.

About delivery

A. We usually ship within 72 hours after receiving your payment. We usually ship by China Post or AliExpress Standard Shipping. The delivery time is 15-30 days, please know that if you can't receive it after 30 days, we will try our best to compensate, if you need other express, such as: FEDEX, DHL, EMS, etc., please contact us before ordering, if We will give you a discount if you can.

B. Please leave us a message to tell us the size and color you want, we will send the goods according to your details, or we will send randomly. C. Please send the complete and correct address and phone number, we are willing to calculate the shipping cost for you. Mixed colors and models are welcome in our store. We will do combined shipping for you.

D. We are not responsible for any duties or import duties. All emails will be responded to within 24 hours. If you do not hear back from us, please resend your email and we will get back to you as soon as possible. Serious buyers only! Please only bid if you agree to all terms.

Refunds

A. Buyer shall provide evidence of the problem with the item.

B. If you are not satisfied with the purchased item, you can exchange it. Buyer is responsible for all further shipping charges.

C. If buyers wish to replace defective or incorrectly shipped items, they must contact us within 3 days of delivery.

About Feedback

A. Your satisfaction is our goal! Giving negative or neutral feedback is very serious and we make sure we can address your concerns before leaving negative feedback. We sincerely hope that you like our products and enjoy our services. We look forward to your positive feedback.

B. Please pay attention to our store. You can find updates on our latest arrivals, coupons and more in the Store Club.